Voice of the Customer to Velocity: Building an AI-Driven Feedback Loop that Cuts Response Time and Improves Products
Introduction — The value of an AI-driven VoC loop for faster product iterations Organizations that treat customer feedback as a moving target can fall behind. The AI-driven Voice of the Customer feedback loop turns noisy signals into a steady stream of actionable insights, enabling faster, evidence-based product iterations. By automating data collection, interpretation, and prioritization,…
